FAQs

  1. What does the 1CARE Global Premium Smart Care Service Contract cover?
  2. What does the 1CARE Global Smart Care Service Contract cover?
  3. What does the 1CARE Global Extended Care Service Contract cover?
  4. What does the 1CARE Global Replacement Care Service Contract cover?
  5. What does the 1CARE Global Smart Care Plus Contract cover?
  6. Can I purchase 1CARE Global Service Contract after purchasing my Product(s)?
  7. Can I purchase 1CARE Global Service Contract after purchasing my Product(s)?
  8. Can I purchase 1CARE Global Service Contract after purchasing my Product(s)?
  9. Apart from Damages from Electrical and or Mechanical due to Accidental Causes, what else does Premium Smart Care provide?
  10. Can I purchase 1CARE Global Service Contract after purchasing my Product?
  11. Can I purchase 1CARE Global Service Contract if I am a foreigner?
  12. Can I purchase 1CARE Global Service Contract if I am a foreigner?
  13. Can I purchase 1CARE Global Service Contract if I am a foreigner?
  14. What is this on site Specialist Visit?
  15. Can I purchase 1CARE Global Service Contract if I am a foreigner?
  16. Are 1CARE Global Service Contract transferable?
  17. Are 1CARE Global Service Contract transferable?
  18. Are 1CARE Global Service Contract transferable?
  19. Apart from the 1time visit by your Specialist, Premium Smart Care also comes with 12 months Telephony Technical Support. What does this support provide?
  20. Are 1CARE Global Service Contract transferable?
  21. When do 1CARE Global Service Contract begin and expire?
  22. When do 1CARE Global Service Contract begin and expire?
  23. When do 1CARE Global Service Contract begin and expire?
  24. Can I purchase 1 CARE Global Service Contract after purchasing my Product?
  25. When do 1CARE Global Service Contract begin and expire?
  26. Can I extend my 1CARE Global Service Contract period?
  27. Can I extend my 1CARE Global Service Contract period?
  28. Can I extend my 1CARE Global Service Contract period?
  29. Is Premium Smart Care available to foreigners?
  30. Can I extend my 1CARE Global Service Contract period?
  31. Do I need to activate my 1CARE Global Membership?
  32. Do I need to activate my 1CARE Global Membership?
  33. Do I need to activate my 1CARE Global Membership?
  34. Is 1CARE Global Premium Smart Care Service Plan transferable?
  35. Do I need to activate my 1CARE Global Membership?
  36. How do I activate my 1CARE Global Membership?
  37. How do I activate my 1CARE Global Membership?
  38. How do I activate my 1CARE Global Membership?
  39. When does Premium Smart Care Service Contract begin and expire?
  40. How do I activate my 1CARE Global Membership?
  41. How do I know whether if my 1CARE Global Membership activation is successful?
  42. How do I know whether if my 1CARE Global Membership activation is successful?
  43. How do I know whether if my 1CARE Global Membership activation is successful?
  44. Can I extend my 1CARE Global Premium Smart Care Service Contract period?
  45. How do I know whether if my 1CARE Global Membership activation is successful?
  46. What is my 1CARE Global Membership Number?
  47. What is my 1CARE Global Membership Number?
  48. What is my 1CARE Global Membership Number?
  49. Do I need to activate my 1CARE Global Membership?
  50. What is my 1CARE Global Membership Number?
  51. Where can I find my 1CARE Global Membership Number?
  52. Where can I find my 1CARE Global Membership Number?
  53. Where can I find my 1CARE Global Membership Number?
  54. How do I know if my Premium Smart Care is activated?
  55. Where can I find my 1CARE Global Membership Number?
  56. I tried to activate my 1CARE Global Membership via online, but it didn't work. What happened?
  57. I tried to activate my 1CARE Global Membership via online, but it didn't work. What happened?
  58. I tried to activate my 1CARE Global Membership via online, but it didn't work. What happened?
  59. What if I did not register or have forgotten to register for my Premium Smart Care?
  60. I tried to activate my 1CARE Global Membership via online, but it didn't work. What happened?
  61. If my Product is entitled to 1CARE Global Service Contract and has signed up but I did not or forgot to activate my membership, is my Product still covered?
  62. If my Product is entitled to 1CARE Global Service Contract and has signed up but I did not or forgot to activate my membership, is my Product still covered?
  63. If my Product is entitled to 1CARE Global Service Contract and has signed up but I did not or forgot to activate my membership, is my Product still covered?
  64. What is my 1CARE Global Premium Smart Care Membership Number?
  65. If my Product is entitled to 1CARE Global Service Contract and have signed up but I did not or forgot to activate my membership, is my Product still covered?
  66. What happens if my 1CARE Global Membership Card is lost?
  67. What happens if my 1CARE Global Membership Card is lost?
  68. What happens if my 1CARE Global Membership Card is lost?
  69. Where can I locate my 1CARE Global Premium Smart Care Membership Number?
  70. What happens if my 1CARE Global Membership Card is lost?
  71. Should I inform 1CARE Global if I change my contact information?
  72. Should I inform 1CARE Global if I change my contact information?
  73. Should I inform 1CARE Global if I change my contact information?
  74. I tried to register my 1CARE Global Premium Smart Care Membership via online, but it didn't work. What happened?
  75. Should I inform 1CARE Global if I change my contact information?
  76. How and where do I file a Service Repair?
  77. How and where do I file for a Service Replacement?
  78. How and where do I file a Service Repair?
  79. What happens if my 1CARE Global Membership Card is lost?
  80. How and where do I file a Service Repair?
  81. What are the documents that I need to provide to 1CARE Global to log in a Service Repair?
  82. What are the documents that I need to provide to 1CARE Global to log in a Service Replacement?
  83. What are the documents that I need to provide to 1CARE Global to log in a Service Repair?
  84. Should I inform 1CARE Global if I change my contact information?
  85. Is there any fees or additional charges when I file a Service Repair?
  86. Is there any fees or additional charges when I file for a Service Replacement?
  87. Is there any fees or additional charges when I file a Service Repair?
  88. How and where do I file a Service Repair?
  89. Is there any fees or additional charges when I file a Service Repair?
  90. Can I send the damaged Product to my own repair centre to have the repair done and reimburse the fees from 1CARE Global?
  91. Can I send the damaged Product to my own repair centre to have the repair done and reimburse the fees from 1CARE Global?
  92. Can I send the damaged Product to my own repair centre to have the repair done and reimburse the fees from 1CARE Global?
  93. What are the documents that I need to provide to 1CARE Global to log in a Service Repair for Premium Smart Care?
  94. Can I send the damaged Product to my own repair centre to have the repair done and reimburse the fees from 1CARE Global?
  95. What kinds of parts or components does 1CARE Global use for repair?
  96. How long does the Replacement process take?
  97. What kinds of parts or components does 1CARE Global use for repair?
  98. Are there any fees or additional charges when I file for a Service Repair?
  99. What kinds of parts or components does 1CARE Global use for repair?
  100. How long does the Service Repair process take?
  101. Can I get a refund if I opt for early cancelation for my Replacement Care Service Contract?
  102. How long does the Service Repair process take?
  103. Can I send the damaged Product to my own repair centre to have the repair done and reimburse the fees from 1CARE Global?
  104. How long does the service repair process take?
  105. Do I need to surrender my standard accessories that came together with the initial purchase of my Product?
  106. Does 1CARE Global extend the Service Contract to the software and data installed in my registered Product?
  107. Do I need to surrender my standard accessories that came together with the initial purchase of my Product?
  108. How long does the Service Repair process take?
  109. Do I need to surrender my standard accessories that came together with the initial purchase of my Product?
  110. Am I allowed to make more than one Service Repair?
  111. Am I allowed to make more than one Service Repair?
  112. Do I need to surrender my standard accessories that came together with the initial purchase of my Product?
  113. Am I allowed to make more than one Service Repair?
  114. Can I get a refund if I opt for early cancelation for my Extended Care Service Contract?
  115. Can I get a refund if I opt for early cancelation for my Extended Care Service Contract?
  116. Am I allowed to make more than one Service Repair?
  117. Can I get a refund if I opt for early cancellation for my Extended Care or Smart Care Service Contract?
  118. Can I upgrade my Service Contract for my Product during the period of my existing Service Contract and still be covered under 1CARE Global?
  119. Can I upgrade my Service Contract for my Product during the period of my existing Service Contract and still be covered under 1CARE Global?
  120. Can I get a refund if I opt for early cancelation for my Premium Smart Care Service Plan?
  121. Can I upgrade my Service Contract for my Product during the period of my existing Service Contract and still be covered under 1CARE Global?
  122. Does 1CARE Global extend the Service Contract to the software and data installed in my registered Product?
  123. Does 1CARE Global extend the Service Contract to the software and data installed in my registered Product?
  124. Does 1CARE Global extend the Service Contract to the software and data installed in my registered Product?
  125. Does 1CARE Global extend the Service Contract to the software and data installed in my registered Product?
  126. How can I contact 1CARE Global Premium Smart Care Toll Free hotline?
  127. How can I contact 1CARE Global Toll Free hotline?
Disclaimer: These questions and answers are necessarily general in content and intended to give an overview of certain aspects of the coverage and benefits a consumer can enjoy. It should not be relied on as the contract and so no liability is attached to it. Consumers should refer to their respective policy wordings to have a better understanding of their product coverage.

Why Sign Up for 1CARE Global Service Plans?

  • No excess fee!
  • Worldwide Coverage wherever you are.
  • Comprehensive Service Plans at low cost.
  • Protect your valuable assets from as low as 20 cents a day.
  • Supported and Service by manufacturers or reputable repair centres regionally. Immediate coverage upon registration.
  • Get your product covered as long as product is not more than 12 months old from purchase date.
  • Option to upgrade service plans at special price. Look out for our online offers!
  • We connect to an encrypted and secure website for peace of mind.